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Frequently Asked Questions

As Professional Counselors, asking the right questions are very important. Below you will find a compilation of the most common questions we’ve been asked about the services we provide. If you still have questions after reading through the FAQs, please give us a call or send us an email, and we will get back to you as soon as we can.

Do you offer discounts or promotions?

All services are conducted on a customized secured virtual platform utilizing the latest telehealth video technology. In person appointments are not available at this time.

Do you accept insurance?

We accept Cigna, Anthem, Blue Cross Blue Shield, United Healthcare, and Optum. However, we are accepted by all health insurance carriers as an Out-of-Network Provider. When utilizing the Out of Network Provider option, invoices for the services rendered can be submitted to insurance companies for reimbursement.

Where are the services conducted?

When an individual pays for therapy through self-pay opposed to utilizing insurance both confidentiality and treatment remain between you and the therapist. Treatment decisions, length of therapy, confidentiality and many other important decisions are always kept between you and your therapist. However, when utilizing insurance you are relinquishing confidentiality, treatment decisions, length of therapy, and other pertinent decisions to your insurance company. You also have the option to submit self pay invoices to your insurance company for reimbursement whether in or out of network without revealing any clinical details.

Why use self pay vs insurance?

What are the benefits of utilizing the self pay option?

Self-pay promotes a focus on your health and strengths rather than just on what’s wrong –insurance companies require that we give you a “mental illness diagnosis,” and this diagnosis is required to be disclosed on any subsequent insurance policies for which you may apply, including life insurance, and can prevent you from being able to obtain them. Also, clients are able to submit the invoices from self payment to their insurance company for reimbursement without the having to share any clinical details.

The initial intake session is $150. During this appointment a comprehensive biopsychosocial assessment is conducted and treatment goals are created. Therapy sessions are $100-$120 per 50 min. Wellness coaching rates are $40 per 20 min session. Groups are typically 1-1.5 hours and each member pays $35 to participate.

What are your fees?

The Self Pay Plan is the most preferred payment option for many of our clients. We offer deeply discounted rates when purchasing multiple sessions at a time.

How can I book an Intake Session?

If utilizing the self pay option, please click the Book Now link. However, if you prefer to use insurance please submit a request on this form or call us at 404-989-0539.  

Do you offer consultations for therapy sessions?

If your not in Network with my Insurance can I still receive services?

We do offer consultations for therapy at a rate of $40 per 20 min. It can be scheduled by clicking Book Now to schedule a consult. 

How do I know if I need therapy?

Absolutely! You can utilize the Self Pay Option and forward your invoices to your insurance company for reimbursement. 

Everyone and anyone can benefit from therapy. Each person has their own unique set of obstacles to overcome in life. Attending therapy allows you to put the missing pieces together and help you to live a fully authentic and purpose driven life. 

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